Customer Reviews for Shields Auto Center

After the treatment we recieved at Shields I will go nowhere else to even look for a vehicle or to get service done. After giving up on trying to find the right vehicle we were told by a family member who had just purchased a vehicle here that they might have what we were looking for, and they did. They had the truck waiting for us to look at when we showed up (in the snow), and even went and got another truck for us to test drive. After deciding on which truck we wanted the rest of the deal was very painless, and no running back and forth. All of the staff went above and beyond to get us a great deal and get it finished before going home. Thank you for all your work to get my wife the truck she has been dreaming of.

We wanted to express our appreciation for your dealership. You convinced us to drive 3 1/2 hours to purchase a jeep and said it would be wourth our while, and it was. You provided good honest information and put us in a vehicle that we are very happy with that was in our price range. It was well worth the drive! We were treated very well and appreciated the follow up to make sure we were happy.

John Weir was great from the minute he opened the doors to Shields for us. We came with our whole brood in tow (3 children, 4 years and under) and everyone was very accommodating. There's a great play area that kept the kids busy. We bought a great car at a great price! I've dealt with many dealerships in the past two years and John was by far the best. He wasn't pushy and did not give out a sell sell sell atmosphere. He was personable and thorough and made the car buying experience, dare I say, pleasant?! Thanks again, John!

Just wanted to let you know I appreciate the professional way you treated me as a customer. You did everything right to make the sale and delivery of my Ram Truck perfect! Thanks for the time you spent showing me the features of the new truck and how to operate the radio and navigation equipment. The truck looks great and runs great!

Everyone at the dealership was very nice to me. Terry and Doc were pleasant to discuss the vehicle with. Roger the Sales Manager greeted me in a very friendly manner. Teresa made the financial aspect of buying the vehicle as efficient as possible by explaining options to me. Terry took me back to the Parts Manager, Rick and he looked up parts for me even though it was after noon on a Saturday and he already had clocked out. I am now proudly driving a new Ruby Red Ford F150. Overall, it was a very enjoyable experience and I look forward to doing future business with the Shields Team.

We had been looking for a Ford Excursion for a long time . Found one at Shields Auto Center in Rantoul. Our salesman is great to work with. We were very satisfied with our purchase and still are. We would recommend Shields to anyone.

John Weir, Thanks for your professionalism and courtesy during the purchase of our new Ford Focus. It was nice doing business with you. It seemed to us that your priority was making sure we understood the options available and placing us the correct car for our needs.

I just wanted to write a note and let you know that our salesman was excellent! We appreciate his time and effort to help us get a nice dependable vehicle to send our son to college in. He was courteous and really understood what we needed. We will be back. Thanks again!

Shields is the best. I got treated GREAT! I dealt with Tim and he kept me to date with everything! They watched my kids while I signed my paper work. They took care of me and I appreciate it. They even dealt with me getting a loan with my mother all the way in Florida with no questions or huffs. I totally recommend Shields.

We enjoyed working with Vern "Doc" Moline. We have purchased 4 trucks and 2 cars from him over the years. He is very courteous and is a very conscientious person to work with.

Every staff member I encountered was extremely friendly. My salesman, Tim McIntyre was very well informed, friendly, and courteous.

Thanks to Shields for making the car purchase process easier! They were helpful and patient as we came and test drove at least 5 different vehicles! We liked their laid back style, but knew they were working very hard for us behind the scenes locating our new vehicle for us. Thank you!

Working with John Weir was a joy. He was patient and listened well. Shields is the place to go for a good car purchase experience.

Shields Auto Center is friendly and professional. Their sales associates were knowledgeable about the vehicles. Tim McIntyre was great!! He even did flips and played with our three year old so we could do paperwork!! Overall, performance and experience was a ten!

John Weir has gone beyond expectations-sold us 2 cars instead of the one we came in to look at. He did an excellent job presenting the cars and answering all of our questions.

I just wanted to take the time to drop you a note and express my satisfaction with my van purchase. I have purchased several vehicles there and I was very satisfied with my Sales Associate, Tim McIntyre as well as Finance Manager, Teresa Smith. I have always been pleased there and will continue to support your dealership when the need arises in the future.